SwordSky Software

SwordSky Software Refund Policy

We're convinced that our customers are interested in making a well-informed purchase decision. Therefore, we recommend that you take advantage of our free trial software downloads, available on our website. We also encourage you to explore the product pages of our website to obtain comprehensive information about any product.

We're sorry, but we cannot give a refund for the following reasons:
You have chosen the wrong product during the purchase process.
You have bought the wrong version for your operating system.
Your computer doesn't meet minimum system requirements.
You have changed your mind after you purchased the product.

We approve of the refund only if both of the following conditions are met:
If you can't work properly with our product because it has major bugs.
If we can't fix these bugs within one week.

This money-back guarantee is valid for 30 days from the purchase date. After this time we will endeavor to help you in any way we can, but no refund can be given.

To request a refund for your purchase, please, send us an email. In your message, you should describe the problem and explain why you want to return the product, include your name, e-mail address and the reference code of your purchase. You will find the reference code in the purchase confirmation E-mail. In case of refund we expect you to delete the registration key/key file, uninstall the software and not have them copied or saved in any other way. Once your refund request has been reviewed, we will send our consent to process the refund to ShareIt/Plimus. Your refund will be credited to the credit card charged during your original transaction. ShareIt/Plimus will contact with you by E-mail to confirm that the refund has been paid.

NOTE: Charge backs to credit cards or stop payments on checks as a means to "return" software will be construed as a fraud and prosecuted to the fullest extent of the law.

 
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